If your card has been lost or stolen, you can freeze it immediately through the Moneybase app. This helps protect your money, and you can then order a replacement card straight away.
You can also block your card by contacting us through one of the following channels:
- Chat with us in the Moneybase app or website
- Call us on +356 25 688 688
If you suspect that you have been a victim of fraud, please contact one of our support agents immediately through chat or by phone. You may need to provide a copy of the police report so that we can investigate and assist with any chargebacks where applicable.
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